Cuppa Care
The Cuppa Care project is a county wide support service that is aimed at preventing and reducing loneliness and social isolation across Norfolk communities.
About the Cuppa Care project
Originally initiated by the Rotary Club of Norwich, the Cuppa Care Project has been developed and led by Hear for Norfolk, and is delivered by a partnership of local organisations working jointly towards bringing people together and tackling loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other issues.
Loneliness is a problem that goes beyond a painful emotional experience. Research shows that loneliness and social isolation are harmful to our health. As well as being harmful, loneliness is also very common.
More than 9 million people in the UK always or often feel lonely (British Red Cross)
3/4 GPs say they see between 1 and 5 people a day who have come in mainly because they are lonely (Campaign to End Loneliness)
Weak social connection is as harmful to health as smoking 15 cigarettes a day (Holt Lunstad)
The coronavirus outbreak has led to many people ending up with little to no contact with others (The YouGov 2019 Personality Study).
However, there is good news too. Based on YouGovresearch (2019) 91% of UK adults think small moments of connections can make a difference to someone who feels lonely.
The Cuppa Care Project visits towns and villages across Norfolk on a rotational and regular basis.
To find out more, please contact us via: 01603 404440 or follow us on Facebook @cuppacarenorfolk and check the date and time we will be visiting your area or look out for our poster.
We are here for you
Whether you just want to get out of the house, meet new people, chat about something that’s worrying you or get information and advice – we have friendly people on board our Cuppa Care bus who can help.
Our project partners are looking forward to welcoming you at the Cuppa Care bus and are here to listen to you and support you with the issues that you might require help with.
Volunteer and make a difference
We are looking to recruit and train volunteers who could assist us with the delivery of the Cuppa Care project. The role of the Cuppa Care Volunteer is to offer a warm welcome to people attending Cuppa Care, engage with
them over a friendly ‘cuppa’, provide companionship, listen to the issues that the service users may be highlighting, identify which partner may be best suited to help, facilitate conversations and make connections.
If you are a good listener, enjoy talking with and helping people, have a positive outlook on life and a friendly approach, please get in touch.
All our volunteers enjoy excellent initial and on-going training, ongoing support from our staff and paid expenses. The role is subject to an enhanced DBS check. If you are interested or to find out more, please contact us by email at cuppacarenorfolk@hearfornorfolk.org.uk, call us on 01603 404 440, or download an application form from our Volunteering page.
Our Cuppa Care funders
Cuppa Care Project locations and sessions times:
Address: | Dates for 2025: | Time: | |
|---|---|---|---|
| Acle | Car Park by Acle Methodist Hall, Bridewell Lane, Acle NR13 3RA | Monday 13th January Monday 17th February Monday 17th March | 10am - 12pm |
| Aldborough | Aldbrough Community Centre, The Green, Aldborough, NR11 7AA | Tuesday 4th February Tuesday 4th March | 10am - 12pm |
| Antingham | Antingham Village Hall, Church Lane, Antingham, NR28 0NL | 10am - 12pm | |
| Attleborough | Queens Square, Attleborough, NR17 2AF | Thursday 23rd January Thursday 27th February Thursday 27th March | 10am - 12pm |
| Aylsham | Outside Aylsham Town Hall, NR11 6EL | Wednesday 8th January Wednesday 12th February Wednesday 12th March | 1pm - 3pm |
| Aylsham | Bure Valley House, Station Road, Norwich, NR11 6HU | Monday 6th January Monday10th February Monday 10th March | 1.00pm - 3pm |
| Cromer | Ashdown Court, Cliff Avenue, Cromer, NR27 0AE | Tuesday 2nd January Tuesday 4th February | 1.00pm - 3pm |
| Cromer | Barkers Herne, Summerhouse Close, Cromer, NR27 9JE | Tuesday 2nd January (10 am-12pm on this date) Tuesday 4th March | 1.00pm - 3pm |
| Dereham | Dereham Shopping Centre, Wright's Walk, Dereham, NR19 1TR | Wednesday 15th January Wednesday 19th February Wednesday 19th March | 1.00pm - 3pm |
| Diss | Market Square, Outside thePost Office, IP22 4AN | Monday 27th January Monday 24th February Monday 24th March | 10am - 12pm |
| Erpingham | Erpingham with Calthorpe Village Hall, The Street, Erpingham NR11 7QB | Wednesday 26th February | 10am - 12pm |
| Fakenham | War Memorial, Market Place, Fakenham | Tuesday 28th January Tuesday 25th February Tuesday 25th March | 10am - 12pm |
| Great Yarmouth | The Market Place, Great Yarmouth, NR30 2BA | Monday 13th January Monday 17th February Monday 17th March | 1pm - 3pm |
| Harleston | Coop Car Park, Bullock Fair Close, IP20 9AT | Monday 27th January Monday 24th February Monday 24th March | 1pm - 3pm |
| Hingham | Market Place, Hingham, NR9 4AF | 10am - 12pm | |
| Hickling | Methodist Church Car Park, NR12 0YD | Thursday 20th February | 1pm - 3pm |
| Hoveton | Hoveton & Wroxham Medical Centre, Stalham Road, NR12 8DU | Wednesday 22nd January Wednesday 26th February Wednesday 26th March | 1.00pm - 3pm |
| Holt | The Venue, Kerridge Way, Holt NR25 6DW | Monday 6th January Monday10th February Monday 10th March | 10am - 12pm |
| Hunstanton | The Bandstand, The Green, Hunstanton, PE36 5AJ | 10am - 12pm | |
| Loddon | Church Plain Car Park, NR14 6LX | Tuesday 7th January Tuesday 11th February Tuesday 11th March | 10am - 12pm |
| Long Stratton | Long Stratton Leisure Centre, Swan Lane, NR15 2UY | Tuesday 11th February | 1pm - 3pm |
| Ludham | Ludham Village Hall Car Park, Norwich Road, Ludham, Great Yarmouth, NR29 5PB | Thursday 16th January Thursday 20th March | 1pm - 3pm |
| King's Lynn | Waterside Retirement Housing, Off Columbia Way, King's Lynn, PE30 2NA | 1pm - 3pm | |
| Necton | Necton Community Centre, 13 Tun's Road, Necton PE37 8EH | Tuesday 28th January Tuesday 25th February Tuesday 25th March | 1pm - 3pm |
| Northrepps | Northrepps Village Hall, 4 School Close, Northrepps, Cromer, NR27 0LB | Wednesday 8th January Wednesday 12th February Wednesday 12th March | 10am - 12pm |
| North Walsham | Vicarage Street Car Park, North Walsham, NR28 9DQ | Tuesday 14th January Tuesday 18th February Tuesday 18th March | 10am - 12pm |
| Norwich | The Forum, Millenium Plain, Norwich, NR2 1TF | Thursday 9th January Thursday 6th February Thursday 13th March | 10am - 3pm |
| Poringland | Bugens Car Park, The Street, NR14 7RQ | Tuesday 7th January Tuesday 11th March | 1pm - 3pm |
| Reepham | Stimpsons Piece Pavillion, Bartle Court, Reepham, NR10 4LL | Wednesday 22nd January Wednesday 26th March | 10am - 12pm |
| Sheringham | Station Approach Car Park, Station Road, Sheringham, NR26 8RG | Tuesday 14th January Tuesday 18th February Tuesday 18th March | 1pm - 3pm |
| Spixworth | Village Hall Car Park, Spixworth, NR10 3NQ | Friday 10th January Friday 14th March | 10am - 12pm |
| Stalham | Staithe Surgery Car Park, NR12 9BU | Thursday 16th January Thursday 20th February Thursday 20th March | 10am - 12pm |
| Swaffham | Swaffham War Memorial, Lynn Street | Friday 3rd January Friday 7th February Friday 7th March | 1.15pm - 3.15pm |
| Taverham | Taverham Village Hall Car Park, Taverham, Norwich, NR8 6JR | Friday 10th January Friday 14th March | 1pm - 3pm |
| Terrington St Clement | St Clements Surgery, Churchgate Way, Kings Lynn, PE34 4LZ | 1pm - 3pm | |
| Thetford | Market Place, Thetford, IP24 2DS | Friday 3rd January Friday 7th February Friday 7th March | 10am - 12pm |
| Upwell | Village Hall, 6 New Road, Upwell, PE14 9AB | 10am - 12pm | |
| Watton | Queens Hall, Norwich Road, Watton, IP25 6DA | Wednesday 15th January Wednesday 19th February Wednesday 19th March | 10am - 12pm |
| Wymondham | Waitrose Car Park, Wymondham, NR18 0SH | Thursday 23rd January Thursday 27th February Thursday 27th March | 1pm - 3pm |
(further dates and locations will be added soon)
Come on your own or with a friend, you’ll be more than welcome to join us for a cuppa and a chat!
For more information please follow us on Facebook @cuppacarenorfolk or e-mail us on cuppacarenorfolk@gmail.com
Patient Feedback
What our service users say
“Good to have support when needed in rural Norfolk. Not too many services for remote areas.”
“Social contact and support when I need it.”
“Helping with my hearing aids has greatly improved my wellbeing.”
“Great support regarding hearing and other info.”
“Good advice on what earphones and hearing products”
