Cuppa Care

The Cuppa Care project is a county wide support service that is aimed at preventing and reducing loneliness and social isolation across Norfolk communities.

About the Cuppa Care project

Originally initiated by the Rotary Club of Norwich, the Cuppa Care Project has been developed and led by Hear for Norfolk, and is delivered by a partnership of local organisations working jointly towards bringing people together and tackling loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other issues.

Loneliness is a problem that goes beyond a painful emotional experience. Research shows that loneliness and social isolation are harmful to our health. As well as being harmful, loneliness is also very common.

More than 9 million people in the UK always or often feel lonely (British Red Cross)

3/4 GPs say they see between 1 and 5 people a day who have come in mainly because they are lonely (Campaign to End Loneliness)

Weak social connection is as harmful to health as smoking 15 cigarettes a day (Holt Lunstad)

The coronavirus outbreak has led to many people ending up with little to no contact with others (The YouGov 2019 Personality Study).

However, there is good news too. Based on YouGovresearch (2019) 91% of UK adults think small moments of connections can make a difference to someone who feels lonely.

The Cuppa Care Project visits towns and villages across Norfolk on a rotational and regular basis.

To find out more, please contact us via: 01603 404440 or follow us on Facebook @cuppacarenorfolk and check the date and time we will be visiting your area or look out for our poster.

We are here for you

Whether you just want to get out of the house, meet new people, chat about something that’s worrying you or get information and advice – we have friendly people on board our Cuppa Care bus who can help.

Our project partners are looking forward to welcoming you at the Cuppa Care bus and are here to listen to you and support you with the issues that you might require help with.
Volunteer and make a difference

We are looking to recruit and train volunteers who could assist us with the delivery of the Cuppa Care project. The role of the Cuppa Care Volunteer is to offer a warm welcome to people attending Cuppa Care, engage with
them over a friendly ‘cuppa’, provide companionship, listen to the issues that the service users may be highlighting, identify which partner may be best suited to help, facilitate conversations and make connections.

If you are a good listener, enjoy talking with and helping people, have a positive outlook on life and a friendly approach, please get in touch.

All our volunteers enjoy excellent initial and on-going training, ongoing support from our staff and paid expenses. The role is subject to an enhanced DBS check. If you are interested or to find out more, please contact us by email at cuppacarenorfolk@hearfornorfolk.org.uk, call us on 01603 404 440, or download an application form from our Volunteering page.

Our Cuppa Care funders

Cuppa Care Project locations and sessions times:

Address:
Dates for 2025:
Time:
AcleCar Park by Acle Methodist Hall, Bridewell Lane, Acle NR13 3RAMonday 17th March
Monday 14th April
10am - 12pm
10am - 12pm
AldboroughAldbrough Community Centre, The Green, Aldborough, NR11 7AATuesday 4th March
Tuesday 1st April
10am - 12pm
10am - 12pm
AntinghamAntingham Village Hall, Church Lane, Antingham, NR28 0NL10am - 12pm
AttleboroughQueens Square, Attleborough, NR17 2AFThursday 27th February
Thursday 27th March
10am - 12pm
AylshamOutside Aylsham Town Hall, NR11 6ELWednesday 12th March
Wednesday 9th April
1pm - 3pm
1pm - 3pm
AylshamBure Valley House, Station Road, Norwich, NR11 6HUMonday 10th March1.00pm - 3pm
CromerAshdown Court, Cliff Avenue, Cromer, NR27 0AETuesday 1st April1.00pm - 3pm
CromerBarkers Herne, Summerhouse Close, Cromer, NR27 9JETuesday 4th March1.00pm - 3pm
DerehamDereham Shopping Centre, Wright's Walk, Dereham, NR19 1TRWednesday 19th March
Wednesday 16th April
1.00pm - 3pm
1pm - 3pm
DissMarket Square, Outside thePost Office, IP22 4ANMonday 24th March
Monday 7th April
10am - 12pm
10am - 12pm
ErpinghamErpingham with Calthorpe Village Hall, The Street, Erpingham NR11 7QBWednesday 26th February10am - 12pm
FakenhamWar Memorial, Market Place, FakenhamTuesday 25th March10am - 12pm
Great YarmouthThe Market Place, Great Yarmouth, NR30 2BAMonday 17th March
Monday 14th April
1pm - 3pm
1pm - 3pm
HarlestonCoop Car Park, Bullock Fair Close, IP20 9ATMonday 24th March
M,onday 7th April
1pm - 3pm
1pm - 3pm
HinghamMarket Place, Hingham, NR9 4AFWednesday 2nd April10am - 12pm
HicklingMethodist Church Car Park, NR12 0YDThursday 20th February
Thursday 17th April
1pm - 3pm
1pm - 3pm
HovetonHoveton & Wroxham Medical Centre, Stalham Road, NR12 8DU
Wednesday 26th February
Wednesday 26th March
1.00pm - 3pm
HoltThe Venue, Kerridge Way, Holt NR25 6DWMonday 10th March10am - 12pm
HunstantonThe Bandstand, The Green, Hunstanton, PE36 5AJ10am - 12pm
LoddonChurch Plain Car Park, NR14 6LXTuesday 11th March
Tuesday 8th April
10am - 12pm
10am - 12pm
Long StrattonLong Stratton Leisure Centre, Swan Lane, NR15 2UYTuesday 8th April1pm - 3pm
LudhamLudham Village Hall Car Park, Norwich Road, Ludham, Great Yarmouth, NR29 5PBThursday 20th March CANCELLED1pm - 3pm
King's LynnWaterside Retirement Housing, Off Columbia Way, King's Lynn, PE30 2NA1pm - 3pm
MattishallBob Carter Court, Daffodil Way, Dereham, NR20 3RUWednesday 2nd April1pm - 3pm
NectonNecton Community Centre, 13 Tun's Road, Necton PE37 8EHTuesday 25th March1pm - 3pm
NorthreppsNorthrepps Village Hall, 4 School Close, Northrepps, Cromer, NR27 0LBWednesday 12th March
Wednesday 9th April
10am - 12pm
10am - 12pm
North WalshamVicarage Street Car Park, North Walsham, NR28 9DQTuesday 18th March
Tuesday 15th April
10am - 12pm
10am - 12pm
NorwichThe Forum, Millenium Plain, Norwich, NR2 1TFThursday 13th March
Thursday 10th April
10am - 3pm
10am - 3pm
PoringlandBugens Car Park, The Street, NR14 7RQTuesday 11th March1pm - 3pm
ReephamStimpsons Piece Pavillion, Bartle Court, Reepham, NR10 4LLWednesday 26th March10am - 12pm
SheringhamStation Approach Car Park, Station Road, Sheringham, NR26 8RGTuesday 18th March
Tuesday 15th April
1pm - 3pm
1pm - 3pm
SpixworthVillage Hall Car Park, Spixworth, NR10 3NQFriday 14th March10am - 12pm
StalhamStaithe Surgery Car Park, NR12 9BUThursday 20th March CANCELLED
Thursday 17th April
10am - 12pm
10am - 12pm
SwaffhamSwaffham War Memorial, Lynn StreetFriday 7th March
Friday 4th April
1.15pm - 3.15pm
1pm - 3pm
TaverhamTaverham Village Hall Car Park, Taverham, Norwich, NR8 6JRFriday 14th March1pm - 3pm
Terrington St ClementSt Clements Surgery, Churchgate Way, Kings Lynn, PE34 4LZ1pm - 3pm
ThetfordMarket Place, Thetford, IP24 2DSFriday 7th March
Friday 4th April
10am - 12pm
10am - 12pm
UpwellVillage Hall, 6 New Road, Upwell, PE14 9AB10am - 12pm
WattonQueens Hall, Norwich Road, Watton, IP25 6DAWednesday 19th March
Wednesday 16th April
10am - 12pm
10am - 12pm
WymondhamWaitrose Car Park, Wymondham, NR18 0SHThursday 27th February
Thursday 27th March
1pm - 3pm

(further dates and locations will be added soon)

Come on your own or with a friend, you’ll be more than welcome to join us for a cuppa and a chat!

For more information please follow us on Facebook @cuppacarenorfolk or e-mail us on cuppacarenorfolk@gmail.com

Patient Feedback

What our service users say

“Good to have support when needed in rural Norfolk. Not too many services for remote areas.”

“Social contact and support when I need it.”

“Helping with my hearing aids has greatly improved my wellbeing.”

“Great support regarding hearing and other info.”

“Good advice on what earphones and hearing products”

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