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Working at Hear for Norfolk

Hear for Norfolk is dedicated to improving the lives of people with all degrees of hearing loss. This is achieved by providing hearing aid maintenance, otoscopy screening, aural care using microsuction, adult audiology, emotional support, information on hearing loss and related conditions, and training. As a result of securing new service contracts and expanding our operations, we are seeking skilled, experienced and professional candidates to join our charity. All available positions are listed below:

Executive Assistant

The postholder will support the Chief Executive Officer with the day-to-day management of the office and the administrative function of the charity, ensuring that high quality healthcare services are provided to service  users/patients, meeting their individual needs, and in line with best practice and organisational policies and guidance, and approved quality standards.

They will also support the Chief Executive Officer and the Services Managers with driving change and improvement culture across our services and functions, including the development and implementation of monitoring, performance management and outcomes measuring tools.

For more details on this role please view the full Job Description.

Salary: £14 – £15 per hour (depending on experience)

Hours: 37.5 hours per week

Downloads for this role:

Closing date:
Open until position is filled.

Audiologist or Associate Audiologist (Adult Audiology Service)

The postholder will be a key member of our Adult Audiology Service team carrying out all aspects of routine audiological procedures ranging from diagnostic testing to adult rehabilitation with hearing aids and assistive listening devices, and associated follow-ups and repairs.

For more details on this role please view the full Job Description.

Salary:
£34,000 – £38,000 per annum FTE (Audiologist – depending on qualifications and experience)

£26,000 – £29,000 per annum FTE (Associate Audiologist – depending on qualifications and experience)


Hours: Minimum 24.75 hours per week (full time preferably, job share will be considered)

Downloads for this role:

Closing date:
Open until position is filled.

Aural Care Practitioner

To provide safe ear wax removal through either microsuction or dry removal, as
required, for the best patient care, meeting their individual needs, to a professional standard and in line with best practice and organisational policies and guidance, and approved quality standards (British Society of Audiology Practice Guidance Aural Care (Ear Wax Removal)).

For more details on this role please view the full Job Description.

Salary: starting rate – £17 per hour, increasing to £19 on successful completion of training and the probationary period
Hours: Min 17 hours per week (some flexibility is required)

Downloads for this role:

Closing date:
Open until position is filled.

Appointments Administrator

The post holder will provide a high-quality, responsive and timely appointment booking service for patients/service users accessing services at Hear for Norfolk by means of both, GP (General Practice) referrals made thorough the NHS Electronic Referral System (eRS) and patient self-referrals. The post holder will need to be able to communicate well with service users/patients and their relatives/carers, the general public and a wide range of multi-professional staff, internal and external to the charity.

The postholder will be responsible for ensuring the correct and timely input of service user information onto the database, working within target response times as set both internally and by our commissioners. All aspects of this role should be carried out in line with Hear for Norfolk’s Policies and Procedures on data collection, data security and confidentiality.

Salary: £12.60 per hour
Hours: 17 hours per week (to be worked Wednesdays and Thursdays).

Download for this role:

Closing date:
Open until position is filled.

Posts are subject to an enhanced DBS check.

For further information and an application pack please visit our website www.hearfornorfolk.org.uk or contact the office on 01603 404440, via email, or write to:
Hear for Norfolk, 14 Meridian Way, Meridian Business Park, Norwich, NR7 0TA. 

For an informal discussion about the role please contact Aliona Derrett on 01603 404440 or e-mail aliona.derrett@hearfornorfolk.org.uk

Completed applications must be submitted by e-mail to aliona.derrett@hearfornorfolk.org.uk

Hear for Norfolk is the operating name of Norfolk Deaf Association (NDA), a Charitable Company Limited by Guarantee registered in England & Wales No. 07966408  Registered Charity in England & Wales No. 1146883

Trustees

Hear for Norfolk is dedicated to improving the emotional wellbeing, communication and the overall quality of life of people with hearing loss and related conditions. We are a relatively small but growing charitable organisation with challenging future ambitions. To help develop our strategic, business and fundraising plans we are seeking to strengthen our Trustee Board. Therefore, we welcome experienced and interested members of the community to join our Board of Trustees who share our vision, aims and objectives.

We are keen to hear from anyone who shares our passion for ensuring that service users/patients who require support with their hearing loss and other related conditions, receive the very best of care, and who feel that they can use their skills, expertise and networks to enable the charity to develop.

In particular, we would like to hear from people who have personal experience of hearing loss and have one or more of the following skills and expertise: Marketing, PR, Finance, Income Generation, HR and Business entrepreneurship.

If you feel you have the above expertise and can commit the time, energy, skills and experience to support this well respected and popular charity then we would love to hear from you.

To find out more about joining the Board, please contact our Chief Executive, Aliona Derrett, on 07821 340717 or via email.

Interested candidates should forward a current CV and a personal statement, explaining why they are interested in joining the Bord of Trustees and the expertise and skills they will be bringing to the organisation.

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