Cuppa Care

The Cuppa Care project is a county wide support service that is aimed at preventing and reducing loneliness and social isolation across Norfolk communities.

About the Cuppa Care project

Originally initiated by the Rotary Club of Norwich, the Cuppa Care Project has been developed and led by Hear for Norfolk, and is delivered by a partnership of local organisations working jointly towards bringing people together and tackling loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other issues.

Loneliness is a problem that goes beyond a painful emotional experience. Research shows that loneliness and social isolation are harmful to our health. As well as being harmful, loneliness is also very common.

More than 9 million people in the UK always or often feel lonely (British Red Cross)

3/4 GPs say they see between 1 and 5 people a day who have come in mainly because they are lonely (Campaign to End Loneliness)

Weak social connection is as harmful to health as smoking 15 cigarettes a day (Holt Lunstad)

The coronavirus outbreak has led to many people ending up with little to no contact with others (The YouGov 2019 Personality Study).

However, there is good news too. Based on YouGovresearch (2019) 91% of UK adults think small moments of connections can make a difference to someone who feels lonely.

The Cuppa Care Project visits towns and villages across Norfolk on a rotational and regular basis.

To find out more, please contact us via: 01603 404440 or follow us on Facebook @cuppacarenorfolk and check the date and time we will be visiting your area or look out for our poster.

We are here for you

Whether you just want to get out of the house, meet new people, chat about something that’s worrying you or get information and advice – we have friendly people on board our Cuppa Care bus who can help.

Our project partners are looking forward to welcoming you at the Cuppa Care bus and are here to listen to you and support you with the issues that you might require help with.
Volunteer and make a difference

We are looking to recruit and train volunteers who could assist us with the delivery of the Cuppa Care project. The role of the Cuppa Care Volunteer is to offer a warm welcome to people attending Cuppa Care, engage with
them over a friendly ‘cuppa’, provide companionship, listen to the issues that the service users may be highlighting, identify which partner may be best suited to help, facilitate conversations and make connections.

If you are a good listener, enjoy talking with and helping people, have a positive outlook on life and a friendly approach, please get in touch.

All our volunteers enjoy excellent initial and on-going training, ongoing support from our staff and paid expenses. The role is subject to an enhanced DBS check. If you are interested or to find out more, please contact us by email at cuppacarenorfolk@hearfornorfolk.org.uk, call us on 01603 404 440, or download an application form from our Volunteering page.

Our Cuppa Care funders

Cuppa Care Project locations and sessions times:

Address:
Dates for 2025:
Time:
AcleCar Park by Acle Methodist Hall, Bridewell Lane, Acle NR13 3RAMonday 14th April
Monday 19th May
Monday 16th June
Monday 14th July
Monday 18th August
Monday 15th September
10am - 12pm
AldboroughAldbrough Community Centre, The Green, Aldborough, NR11 7AATuesday 1st April
Tuesday 6th May
Tuesday 3rd June
Tuesday 1st July
Tuesday 5th August
Tuesday 2nd September
10am - 12pm
AttleboroughQueens Square, Attleborough, NR17 2AFThursday 24th April
Thursday 29th May
Thursday 26th June
Thursday 24th July
Thursday 28th August
Thursday 25th September
10am - 12pm
AylshamOutside Aylsham Town Hall, NR11 6ELWednesday 9th April
Wednesday 14th May
Wednesday 11th June
Wednesday 9th July
Wednesdday 13th August
Wednesday 10th September
1pm - 3pm
AylshamBure Valley House, Station Road, Norwich, NR11 6HUMonday 12th May
Monday 23rd June
Monday 21st July
Monday 22nd September
1.00pm - 3pm
CromerAshdown Court, Cliff Avenue, Cromer, NR27 0AETuesday 1st April
Tuesday 3rd June
Tuesday 5th August
1.00pm - 3pm
CromerBarkers Herne, Summerhouse Close, Cromer, NR27 9JETuesday 6th May
Tuesday 1st July
Tuesday 2nd September
1.00pm - 3pm
DerehamDereham Shopping Centre, Wright's Walk, Dereham, NR19 1TRWednesday 16th April
Wednesday 21st May
Wednesday 18th June
Wednesday 16th July
Wednesday 20th August
Wednesday 17th September
1.00pm - 3pm
DissMarket Square, Outside thePost Office, IP22 4ANMonday 7th April
Monday 9th June
Monday 7th July
Monday 11th August
Monday 8th September
10am - 12pm
ErpinghamErpingham with Calthorpe Village Hall, The Street, Erpingham NR11 7QBWednesday 28th May
Wednesday 23rd July
Wednesday 24th September
10am - 12pm
FakenhamWar Memorial, Market Place, FakenhamTuesday 22nd April
Tuesday 27th May
Tuesday 24th June
Tuesday 22nd July
Tuesday 26th August
Tuesday 23rd September
10am - 12pm
Great YarmouthThe Market Place, Great Yarmouth, NR30 2BAMonday 19th May
Monday 16th June
Monday 14th July
Monday 18th August
Monday 15th September
1pm - 3pm
HarlestonCoop Car Park, Bullock Fair Close, IP20 9ATMonday 7th April
Monday 9th June
Monday 7th July
Monday 11th August
Monday 8th September
1pm - 3pm
HicklingMethodist Church Car Park, NR12 0YDTuesday 22nd May
Tuesday 17th July
Tuesday 18th September
1pm - 3pm
HinghamMarketplace, Hingham, NR9 4AFWednesday 2nd April
Wednesday 4th June
Wednesday 6th August
10am - 12pm
HovetonHoveton & Wroxham Medical Centre, Stalham Road, NR12 8DUWednesday 23rd April
Wednesday 28th May
Wednesday 25th June
Wednesday 23rd July
Wednesday 27th August
Wednesday 24th September
1.00pm - 3pm
HoltThe Venue, Kerridge Way, Holt NR25 6DWMonday 12th May
Monday 23rd June
Monday 21st July
Monday 22nd September
10am - 12pm
Kings LynnNorth Lynn Food Hub, 4 Walpole Road, Kings Lynn, PE30 2DZWednesday 7th May
Wednesday 2nd July
Wednesday 3rd September
1pm - 3pm
Kings LynnPurfleet Health and Wellbeing Centrre, Pathway House, Austin Fields, Kings Lynn, PE30 1PHThursday 1st May
Thursday 3rd July
Thursday 4th September
1pm - 3pm
LoddonChurch Plain Car Park, NR14 6LXTuesday 8th April
Tuesday 13th May
Tuesday 10th June
Tuesday 8th July
Tuesday 12th August
Tuesday 9th September
10am - 12pm
Long StrattonLong Stratton Leisure Centre, Swan Lane, NR15 2UYTuesday 8th April
Tuesday 10th June
Tuesday 12th August
1pm - 3pm
LudhamLudham Village Hall Car Park, Norwich Road, Ludham, Great Yarmouth, NR29 5PBThursday 17th April
Thursday 19th June
Thursday 21st August
1pm - 3pm
MattishallBob Carter Court, Mattishall, NR20 3RUWednesday 2nd April
Wednesday 4th June
Wednesday 6th August
1pm - 3pm
MundfordMundford Village Hall, St Leonards Street, IP26 5DWThursday 1st May
Thursday 3rd July
Thursday 4th September
10am - 12pm
NectonNecton Community Centre, 13 Tun's Road, Necton PE37 8EHTuesday 22nd April
Tuesday 27th May
Tuesday 24th June
Tuesday 22nd July
Tuesday 26th August
Tuesday 23rd September
1pm - 3pm
NorthreppsNorthrepps Village Hall, 4 School Close, Northrepps, Cromer, NR27 0LBWednesday 9th April
Wednesday 14th May
Wednesday 11th June
Wednesday 9th July
Wednesday 13th August
Wednesday 10th September
10am - 12pm
North WalshamVicarage Street Car Park, North Walsham, NR28 9DQTuesday 15th April
Tuesday 20th May
Tuesday 17th June
Tuesday 15th July
Tuesday 19th August
Tuesday 16th September
10am - 12pm
NorwichThe Forum, Millenium Plain, Norwich, NR2 1TFThursday 10th April
Thursday 15th May
Thursday 12th June
Thursday 10th July
Thursday 14th August
10am - 3pm
PoringlandPoringlnad Community Centre, Overtons Way, Poringland, NR14 7WB
Tuesday 13th May
Tuesday 8th July
Tuesday 9th September
1pm - 3pm
ReephamStimpsons Piece Pavillion, Bartle Court, Reepham, NR10 4LLWednesday 23rd April
Wednesday 25th June
Wednesday 27th August
10am - 12pm
SheringhamStation Approach Car Park, Station Road, Sheringham, NR26 8RGTuesday 15th April
Tuesday 20th May
Tuesday 17th June
Tuesday 15th July
Tuesday 19th August
Tuesday 16th September
1pm - 3pm
SpixworthVillage Hall Car Park, Spixworth, NR10 3NQFriday 25th April
Friday 23rd May
Friday 20th June
Friday 18th July
Friday 22nd August
Friday 19th September
10am - 12pm
StalhamStaithe Surgery Car Park, NR12 9BUThursday 17th April
Thursday 22nd May
Thursday 19th June
Thursday 17th July
Thursday 21st August
Thursday 18th September
10am - 12pm
SwaffhamSwaffham War Memorial, Lynn StreetFriday 4th April
Friday 9th May
Friday 6th June
Friday 4th July
Friday 8th August
Friday 5th September
1pm - 3pm
TaverhamTaverham Village Hall Car Park, Taverham, Norwich, NR8 6JRFriday 25th April
Friday 23rd May
Friday 20th June
Friday 18th July
Friday 22nd August
Friday 19th September
1pm - 3pm
ThetfordMarket Place, Thetford, IP24 2DSFriday 4th April
Friday 9th May
Friday 6th June
Friday 4th July
Friday 8th August
Friday 5th September
10am - 12pm
WattonQueens Hall, Norwich Road, Watton, IP25 6DAWednesday 16th April
Wednesday 21st May
Wednesday 18th June
Wednesday 16th July
Wednesday 20th August
Wednesday 17th September
10am - 12pm
WymondhamWaitrose Car Park, Wymondham, NR18 0SHThursday 24th April
Thursday 29th May
Thursday 26th June
Thursday 24th July
Thursday 28th August
Thursday 25th September
1pm - 3pm

(further dates and locations will be added soon)

Come on your own or with a friend, you’ll be more than welcome to join us for a cuppa and a chat!

For more information please follow us on Facebook @cuppacarenorfolk or e-mail us on cuppacarenorfolk@gmail.com

Patient Feedback

What our service users say

“Good to have support when needed in rural Norfolk. Not too many services for remote areas.”

“Social contact and support when I need it.”

“Helping with my hearing aids has greatly improved my wellbeing.”

“Great support regarding hearing and other info.”

“Good advice on what earphones and hearing products”

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