Cuppa Care
The Cuppa Care project is a county wide support service that is aimed at preventing and reducing loneliness and social isolation across Norfolk communities.
About the Cuppa Care project
Originally initiated by the Rotary Club of Norwich, the Cuppa Care Project has been developed and led by Hear for Norfolk, and is delivered by a partnership of local organisations working jointly towards bringing people together and tackling loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other issues.
Loneliness is a problem that goes beyond a painful emotional experience. Research shows that loneliness and social isolation are harmful to our health. As well as being harmful, loneliness is also very common.
More than 9 million people in the UK always or often feel lonely (British Red Cross)
3/4 GPs say they see between 1 and 5 people a day who have come in mainly because they are lonely (Campaign to End Loneliness)
Weak social connection is as harmful to health as smoking 15 cigarettes a day (Holt Lunstad)
The coronavirus outbreak has led to many people ending up with little to no contact with others (The YouGov 2019 Personality Study).
However, there is good news too. Based on YouGovresearch (2019) 91% of UK adults think small moments of connections can make a difference to someone who feels lonely.
The Cuppa Care Project visits towns and villages across Norfolk on a rotational and regular basis.
To find out more, please contact us via: 01603 404440 or follow us on Facebook @cuppacarenorfolk and check the date and time we will be visiting your area or look out for our poster.
We are here for you
Whether you just want to get out of the house, meet new people, chat about something that’s worrying you or get information and advice – we have friendly people on board our Cuppa Care bus who can help.


Our project partners are looking forward to welcoming you at the Cuppa Care bus and are here to listen to you and support you with the issues that you might require help with.






Volunteer and make a difference
We are looking to recruit and train volunteers who could assist us with the delivery of the Cuppa Care project. The role of the Cuppa Care Volunteer is to offer a warm welcome to people attending Cuppa Care, engage with
them over a friendly ‘cuppa’, provide companionship, listen to the issues that the service users may be highlighting, identify which partner may be best suited to help, facilitate conversations and make connections.
If you are a good listener, enjoy talking with and helping people, have a positive outlook on life and a friendly approach, please get in touch.
All our volunteers enjoy excellent initial and on-going training, ongoing support from our staff and paid expenses. The role is subject to an enhanced DBS check. If you are interested or to find out more, please contact us by email at cuppacarenorfolk@hearfornorfolk.org.uk, call us on 01603 404 440, or download an application form from our Volunteering page.
Our Cuppa Care funders


Cuppa Care Project locations and sessions times:
Address: | Dates for 2025: | Time: | |
---|---|---|---|
Acle | Car Park by Acle Methodist Hall, Bridewell Lane, Acle NR13 3RA | Monday 14th April Monday 19th May Monday 16th June Monday 14th July Monday 18th August Monday 15th September | 10am - 12pm |
Aldborough | Aldbrough Community Centre, The Green, Aldborough, NR11 7AA | Tuesday 1st April Tuesday 6th May Tuesday 3rd June Tuesday 1st July Tuesday 5th August Tuesday 2nd September | 10am - 12pm |
Attleborough | Queens Square, Attleborough, NR17 2AF | Thursday 24th April Thursday 29th May Thursday 26th June Thursday 24th July Thursday 28th August Thursday 25th September | 10am - 12pm |
Aylsham | Outside Aylsham Town Hall, NR11 6EL | Wednesday 9th April Wednesday 14th May Wednesday 11th June Wednesday 9th July Wednesdday 13th August Wednesday 10th September | 1pm - 3pm |
Aylsham | Bure Valley House, Station Road, Norwich, NR11 6HU | Monday 12th May Monday 23rd June Monday 21st July Monday 22nd September | 1.00pm - 3pm |
Cromer | Ashdown Court, Cliff Avenue, Cromer, NR27 0AE | Tuesday 1st April Tuesday 3rd June Tuesday 5th August | 1.00pm - 3pm |
Cromer | Barkers Herne, Summerhouse Close, Cromer, NR27 9JE | Tuesday 6th May Tuesday 1st July Tuesday 2nd September | 1.00pm - 3pm |
Dereham | Dereham Shopping Centre, Wright's Walk, Dereham, NR19 1TR | Wednesday 16th April Wednesday 21st May Wednesday 18th June Wednesday 16th July Wednesday 20th August Wednesday 17th September | 1.00pm - 3pm |
Diss | Market Square, Outside thePost Office, IP22 4AN | Monday 7th April Monday 9th June Monday 7th July Monday 11th August Monday 8th September | 10am - 12pm |
Erpingham | Erpingham with Calthorpe Village Hall, The Street, Erpingham NR11 7QB | Wednesday 28th May Wednesday 23rd July Wednesday 24th September | 10am - 12pm |
Fakenham | War Memorial, Market Place, Fakenham | Tuesday 22nd April Tuesday 27th May Tuesday 24th June Tuesday 22nd July Tuesday 26th August Tuesday 23rd September | 10am - 12pm |
Great Yarmouth | The Market Place, Great Yarmouth, NR30 2BA | Monday 19th May Monday 16th June Monday 14th July Monday 18th August Monday 15th September | 1pm - 3pm |
Harleston | Coop Car Park, Bullock Fair Close, IP20 9AT | Monday 7th April Monday 9th June Monday 7th July Monday 11th August Monday 8th September | 1pm - 3pm |
Hickling | Methodist Church Car Park, NR12 0YD | Tuesday 22nd May Tuesday 17th July Tuesday 18th September | 1pm - 3pm |
Hingham | Marketplace, Hingham, NR9 4AF | Wednesday 2nd April Wednesday 4th June Wednesday 6th August | 10am - 12pm |
Hoveton | Hoveton & Wroxham Medical Centre, Stalham Road, NR12 8DU | Wednesday 23rd April Wednesday 28th May Wednesday 25th June Wednesday 23rd July Wednesday 27th August Wednesday 24th September | 1.00pm - 3pm |
Holt | The Venue, Kerridge Way, Holt NR25 6DW | Monday 12th May Monday 23rd June Monday 21st July Monday 22nd September | 10am - 12pm |
Kings Lynn | North Lynn Food Hub, 4 Walpole Road, Kings Lynn, PE30 2DZ | Wednesday 7th May Wednesday 2nd July Wednesday 3rd September | 1pm - 3pm |
Kings Lynn | Purfleet Health and Wellbeing Centrre, Pathway House, Austin Fields, Kings Lynn, PE30 1PH | Thursday 1st May Thursday 3rd July Thursday 4th September | 1pm - 3pm |
Loddon | Church Plain Car Park, NR14 6LX | Tuesday 8th April Tuesday 13th May Tuesday 10th June Tuesday 8th July Tuesday 12th August Tuesday 9th September | 10am - 12pm |
Long Stratton | Long Stratton Leisure Centre, Swan Lane, NR15 2UY | Tuesday 8th April Tuesday 10th June Tuesday 12th August | 1pm - 3pm |
Ludham | Ludham Village Hall Car Park, Norwich Road, Ludham, Great Yarmouth, NR29 5PB | Thursday 17th April Thursday 19th June Thursday 21st August | 1pm - 3pm |
Mattishall | Bob Carter Court, Mattishall, NR20 3RU | Wednesday 2nd April Wednesday 4th June Wednesday 6th August | 1pm - 3pm |
Mundford | Mundford Village Hall, St Leonards Street, IP26 5DW | Thursday 1st May Thursday 3rd July Thursday 4th September | 10am - 12pm |
Necton | Necton Community Centre, 13 Tun's Road, Necton PE37 8EH | Tuesday 22nd April Tuesday 27th May Tuesday 24th June Tuesday 22nd July Tuesday 26th August Tuesday 23rd September | 1pm - 3pm |
Northrepps | Northrepps Village Hall, 4 School Close, Northrepps, Cromer, NR27 0LB | Wednesday 9th April Wednesday 14th May Wednesday 11th June Wednesday 9th July Wednesday 13th August Wednesday 10th September | 10am - 12pm |
North Walsham | Vicarage Street Car Park, North Walsham, NR28 9DQ | Tuesday 15th April Tuesday 20th May Tuesday 17th June Tuesday 15th July Tuesday 19th August Tuesday 16th September | 10am - 12pm |
Norwich | The Forum, Millenium Plain, Norwich, NR2 1TF | Thursday 10th April Thursday 15th May Thursday 12th June Thursday 10th July Thursday 14th August | 10am - 3pm |
Poringland | Poringlnad Community Centre, Overtons Way, Poringland, NR14 7WB | Tuesday 13th May Tuesday 8th July Tuesday 9th September | 1pm - 3pm |
Reepham | Stimpsons Piece Pavillion, Bartle Court, Reepham, NR10 4LL | Wednesday 23rd April Wednesday 25th June Wednesday 27th August | 10am - 12pm |
Sheringham | Station Approach Car Park, Station Road, Sheringham, NR26 8RG | Tuesday 15th April Tuesday 20th May Tuesday 17th June Tuesday 15th July Tuesday 19th August Tuesday 16th September | 1pm - 3pm |
Spixworth | Village Hall Car Park, Spixworth, NR10 3NQ | Friday 25th April Friday 23rd May Friday 20th June Friday 18th July Friday 22nd August Friday 19th September | 10am - 12pm |
Stalham | Staithe Surgery Car Park, NR12 9BU | Thursday 17th April Thursday 22nd May Thursday 19th June Thursday 17th July Thursday 21st August Thursday 18th September | 10am - 12pm |
Swaffham | Swaffham War Memorial, Lynn Street | Friday 4th April Friday 9th May Friday 6th June Friday 4th July Friday 8th August Friday 5th September | 1pm - 3pm |
Taverham | Taverham Village Hall Car Park, Taverham, Norwich, NR8 6JR | Friday 25th April Friday 23rd May Friday 20th June Friday 18th July Friday 22nd August Friday 19th September | 1pm - 3pm |
Thetford | Market Place, Thetford, IP24 2DS | Friday 4th April Friday 9th May Friday 6th June Friday 4th July Friday 8th August Friday 5th September | 10am - 12pm |
Watton | Queens Hall, Norwich Road, Watton, IP25 6DA | Wednesday 16th April Wednesday 21st May Wednesday 18th June Wednesday 16th July Wednesday 20th August Wednesday 17th September | 10am - 12pm |
Wymondham | Waitrose Car Park, Wymondham, NR18 0SH | Thursday 24th April Thursday 29th May Thursday 26th June Thursday 24th July Thursday 28th August Thursday 25th September | 1pm - 3pm |
(further dates and locations will be added soon)
Come on your own or with a friend, you’ll be more than welcome to join us for a cuppa and a chat!
For more information please follow us on Facebook @cuppacarenorfolk or e-mail us on cuppacarenorfolk@gmail.com
Patient Feedback
What our service users say
“Good to have support when needed in rural Norfolk. Not too many services for remote areas.”
“Social contact and support when I need it.”
“Helping with my hearing aids has greatly improved my wellbeing.”
“Great support regarding hearing and other info.”
“Good advice on what earphones and hearing products”