Cuppa Care
The Cuppa Care project is a county wide support service that is aimed at preventing and reducing loneliness and social isolation across Norfolk communities.
About the Cuppa Care project
Originally initiated by the Rotary Club of Norwich, the Cuppa Care Project has been developed and led by Hear for Norfolk, and is delivered by a partnership of local organisations working jointly towards bringing people together and tackling loneliness that may be caused through poverty, disability, age, gender, lack of accessible local support and information services, geographical remoteness, poor transport or other issues.
Loneliness is a problem that goes beyond a painful emotional experience. Research shows that loneliness and social isolation are harmful to our health. As well as being harmful, loneliness is also very common.
More than 9 million people in the UK always or often feel lonely (British Red Cross)
3/4 GPs say they see between 1 and 5 people a day who have come in mainly because they are lonely (Campaign to End Loneliness)
Weak social connection is as harmful to health as smoking 15 cigarettes a day (Holt Lunstad)
The coronavirus outbreak has led to many people ending up with little to no contact with others (The YouGov 2019 Personality Study).
However, there is good news too. Based on YouGovresearch (2019) 91% of UK adults think small moments of connections can make a difference to someone who feels lonely.
The Cuppa Care Project visits towns and villages across Norfolk on a rotational and regular basis.
To find out more, please contact us via: 01603 404440 or follow us on Facebook @cuppacarenorfolk and check the date and time we will be visiting your area or look out for our poster.
We are here for you
Whether you just want to get out of the house, meet new people, chat about something that’s worrying you or get information and advice – we have friendly people on board our Cuppa Care bus who can help.
Our project partners are looking forward to welcoming you at the Cuppa Care bus and are here to listen to you and support you with the issues that you might require help with.
Volunteer and make a difference
We are looking to recruit and train volunteers who could assist us with the delivery of the Cuppa Care project. The role of the Cuppa Care Volunteer is to offer a warm welcome to people attending Cuppa Care, engage with
them over a friendly ‘cuppa’, provide companionship, listen to the issues that the service users may be highlighting, identify which partner may be best suited to help, facilitate conversations and make connections.
If you are a good listener, enjoy talking with and helping people, have a positive outlook on life and a friendly approach, please get in touch.
All our volunteers enjoy excellent initial and on-going training, ongoing support from our staff and paid expenses. The role is subject to an enhanced DBS check. If you are interested or to find out more, please contact us by email at cuppacarenorfolk@hearfornorfolk.org.uk, call us on 01603 404 440, or download an application form from our Volunteering page.
Our Cuppa Care funders
Cuppa Care Project locations and sessions times:
Address: | Dates for 2025: | Time: | |
|---|---|---|---|
| Acle | Car Park by Acle Methodist Hall, Bridewell Lane, Acle NR13 3RA | 20/10/2025 17/11/2025 15/12/2025 19/01/2026 16/02/2026 16/03/2026 | 10am - 12pm |
| Aldbrough | Aldbrough Community Centre, The Green, Aldborough, NR11 7AA | 28/10/2025 25/02/2025 02/12/2025 27/01/2026 24/02/2026 03/03/2026 | 10am - 12pm |
| Attleborough | Queens Square, Attleborough, NR17 2AF | 23/10/2025 27/11/2025 22/01/2026 26/02/2026 26/03/2026 | 10am - 12pm |
| Aylsham | Outside Aylsham Town Hall, NR11 6EL | 13/10/2025 10/11/2025 08/12/2025 12/01/2026 09/02/2026 09/03/2026 | 1pm - 3pm |
| Aylsham | Bure Valley House, Station Road, Norwich, NR11 6HU | 08/10/2025 12/11/2025 10/12/2025 14/01/2026 11/02/2026 11/03/2026 | 1.00pm - 3pm |
| Blakeney | Glaven Centre, Thistleton House, Blakeney, Holt, NR25 7PH | 21/10/2025 23/12/2025 17/02/2026 | 1.00pm - 3pm |
| Cromer | Ashdown Court, Cliff Avenue, Cromer, NR27 0AE | 28/10/2025 27/01/2026 31/03/2026 | 1.00pm - 3pm |
| Cromer | Barkers Herne, Summerhouse Close, Cromer, NR27 9JE | 25/11/2025 24/02/2026 | 1.00pm - 3pm |
| Dereham | Dereham Shopping Centre, Wright's Walk, Dereham, NR19 1TR | 15/10/2025 19/11/2025 17/12/2025 21/01/2026 18/02/2026 18/03/2026 | 1.00pm - 3pm |
| Diss | Market Square, Outside thePost Office, IP22 4AN | 06/10/2025 03/11/2025 01/12/2025 05/01/2026 02/02/2026 02/03/2026 | 10am - 12pm |
| Erpingham | Erpingham with Calthorpe Village Hall, The Street, Erpingham NR11 7QB | 26/11/2025 28/01/2026 25/03/2026 | 10am - 12pm |
| Fakenham | War Memorial, Market Place, Fakenham | 21/10/2025 18/11/2025 23/12/2025 20/01/2026 17/02/2026 24/02/2026 | 10am - 12pm |
| Great Yarmouth | The Market Place, Great Yarmouth, NR30 2BA | 20/10/2025 17/11/2025 15/12/2025 19/01/2026 16/02/2026 16/03/2026 | 1pm - 3pm |
| Harleston | Coop Car Park, Bullock Fair Close, IP20 9AT | 06/10/2025 03/11/2025 01/12/2025 05/01/2026 02/02/2026 02/03/2026 | 1pm - 3pm |
| Hickling | Methodist Church Car Park, NR12 0YD | 20/11/2025 15/01/2026 19/03/2026 | 1pm - 3pm |
| Hingham | Marketplace, Hingham, NR9 4AF | 01/10/2025 03/12/2025 04/02/2026 | 10am - 12pm |
| Hoveton | Hoveton & Wroxham Medical Centre, Stalham Road, NR12 8DU | 22/10/2025 26/11/2025 24/12/2025 28/01/2026 25/02/2026 25/03/2026 | 1.00pm - 3pm |
| Holt | The Venue, Kerridge Way, Holt NR25 6DW | 13/10/2025 10/11/2025 08/12/2025 12/01/2026 09/02/2026 09/03/2026 | 10am - 12pm |
| Kings Lynn | Purfleet Health and Wellbeing Centrre, Pathway House, Austin Fields, Kings Lynn, PE30 1PH | 06/11/2025 29/01/2026 05/03/2026 | 1pm - 3pm |
| Loddon | Church Plain Car Park, NR14 6LX | 07/10/2025 04/11/2025 09/12/2025 06/01/2026 03/02/2026 10/03/2026 | 10am - 12pm |
| Long Stratton | Long Stratton Leisure Centre, Swan Lane, NR15 2UY | 07/10/2025 09/12/2025 03/02/2026 | 1pm - 3pm |
| Ludham | Ludham Village Hall Car Park, Norwich Road, Ludham, Great Yarmouth, NR29 5PB | 16/10/2025 18/12/2025 19/02/2026 | 1pm - 3pm |
| Mattishall | Bob Carter Court, Mattishall, NR20 3RU | 01/10/2025 03/12/2025 04/02/2026 | 1pm - 3pm |
| Mundford | Mundford Village Hall, St Leonards Street, IP26 5DW | 06/11/2025 29/01/2026 05/03/2026 | 10am - 12pm |
| Necton | Necton Community Centre, 13 Tun's Road, Necton PE37 8EH | 18/11/2025 20/01/2026 24/03/2026 | 1pm - 3pm |
| Northrepps | Northrepps Village Hall, 4 School Close, Northrepps, Cromer, NR27 0LB | 08/10/2025 12/11/2025 10/12/2025 14/01/2026 11/02/2026 11/03/2026 | 10am - 12pm |
| North Walsham | Vicarage Street Car Park, North Walsham, NR28 9DQ | 14/10/2025 11/11/2025 16/12/2025 13/01/2026 10/02/2026 17/03/2026 | 10am - 12pm |
| Norwich | The Forum, Millenium Plain, Norwich, NR2 1TF | 09/10/2025 13/11/2025 11/12/2025 08/01/2026 05/02/2026 12/03/2026 | 10am - 3pm |
| Norwich | Orbit Housing, St Annes Quarter, St Annes Lane, Kings Street, Norwich, NR1 1QE | 02/10/2025 04/12/2025 12/02/2026 | 10am - 2pm |
| Poringland | Poringland Community Centre, Overtons Way, Poringland, NR14 7WB | 04/11/2025 06/01/2026 10/03/2026 | 1pm - 3pm |
| Reepham | Stimpsons Piece Pavillion, Bartle Court, Reepham, NR10 4LL | 22/10/2025 24/12/2025 25/02/2026 | 10am - 12pm |
| Sheringham | Station Approach Car Park, Station Road, Sheringham, NR26 8RG | 14/10/2025 11/11/2025 16/12/2025 13/01/2026 10/02/2026 17/03/2026 | 1pm - 3pm |
| Spixworth | Village Hall Car Park, Spixworth, NR10 3NQ | 17/10/2025 21/11/2025 23/01/2026 20/02/2026 20/03/2026 | 10am - 12pm |
| Stalham | Staithe Surgery Car Park, NR12 9BU | 14/10/2025 11/11/2025 16/12/2025 13/01/2026 10/02/2026 17/03/2026 | 10am - 12pm |
| Swaffham | Swaffham War Memorial, Lynn Street | 10/10/2025 14/11/2025 19/12/2025 16/01/2026 13/02/2026 13/03/2026 | 1pm - 3pm |
| Taverham | Taverham Village Hall Car Park, Taverham, Norwich, NR8 6JR | 17/10/2025 21/11/2025 23/01/2026 20/02/2026 20/03/2026 | 1pm - 3pm |
| Thetford | Market Place, Thetford, IP24 2DS | 10/10/2025 14/11/2025 19/12/2025 16/01/2026 13/02/2026 13/03/2026 | 10am - 12pm |
| Watton | Queens Hall, Norwich Road, Watton, IP25 6DA | 15/10/2025 19/11/2025 17/12/2025 21/01/2026 18/02/2026 18/03/2026 | 10am - 12pm |
| Wymondham | Waitrose Car Park, Wymondham, NR18 0SH | 23/10/2025 27/11/2025 22/01/2026 26/02/2026 26/03/2026 | 1pm - 3pm |
(further dates and locations will be added soon)
Come on your own or with a friend, you’ll be more than welcome to join us for a cuppa and a chat!
For more information please follow us on Facebook @cuppacarenorfolk or e-mail us on cuppacarenorfolk@gmail.com
Patient Feedback
What our service users say
“Good to have support when needed in rural Norfolk. Not too many services for remote areas.”
“Social contact and support when I need it.”
“Helping with my hearing aids has greatly improved my wellbeing.”
“Great support regarding hearing and other info.”
“Good advice on what earphones and hearing products”