Careers with the Hear for Norfolk

Hear for Norfolk is dedicated to improving the lives of people with all degrees of hearing loss. This is achieved by providing hearing aid maintenance, otoscopy screening, aural care using microsuction, adult audiology, emotional support, information on hearing loss and related conditions, and training. As a result of securing new service contracts and expanding our operations, we are seeking skilled, experienced and professional candidates to join our charity:

Appointments Administrator

The post holder will provide a high-quality, responsive and timely appointment booking service for patients/service users accessing services at Hear for Norfolk by means of both, GP (General Practice) referrals made thorough the NHS Electronic Referral System (eRS) and patient self-referrals. The post holder will need to be able to communicate well with service users/patients and their relatives/carers, the general public and a wide range of multi-professional staff, internal and external to the charity.

The postholder will be responsible for ensuring the correct and timely input of service user information onto the database, working within target response times as set both internally and by our commissioners. All aspects of this role should be carried out in line with Hear for Norfolk’s Policies and Procedures on data collection, data security and confidentiality.

Salary: £12.60 per hour
Hours: 17 hours per week (to be worked Wednesdays and Thursdays).

Downloads for this role:
> Job Description
> Application Form
> Equality and Diversity monitoring form

Closing date: Open until position is filled

Aural Care Practitioner

To provide safe ear wax removal through either microsuction or dry removal, as required, for the best patient care, meeting their individual needs, to a professional standard and in line with best practice and organisational policies and guidance, and approved quality standards (British Society of Audiology Practice Guidance Aural Care (Ear Wax Removal)

Salary: starting rate – £16 per hour, increasing to £18 on successful completion of training and the probationary period
Hours: Min 17 hours per week (some flexibility is required)

Downloads for this role:
> Job Description
> Application Form
> Equality and Diversity monitoring form

Closing date: Open until position is filled

Posts are subject to an enhanced DBS check.

For further information and an application pack please visit our website or contact the
office on 01603 404440, e-mail: or write to: Hear for Norfolk, 14 Meridian Way,
Meridian Business Park, Norwich, NR7 0TA. For an informal discussion about the role please contact Aliona Derrett on
01603 404440 or e-mail

Completed applications must be submitted by e-mail to

Hear for Norfolk is the operating name of Norfolk Deaf Association (NDA), a Charitable Company Limited by
Guarantee registered in England & Wales No. 07966408  Registered Charity in England & Wales No. 1146883


Hear for Norfolk is dedicated to improving the emotional wellbeing, communication and the overall quality of life of people with hearing loss and related conditions. We are a relatively small but growing charitable organisation with challenging future ambitions. To help develop our strategic, business and fundraising plans we are seeking to strengthen our Trustee Board. Therefore, we welcome experienced and interested members of the community to join our Board of Trustees who share our vision, aims and objectives.

We are keen to hear from anyone who shares our passion for ensuring that service users/patients who require support with their hearing loss and other related conditions, receive the very best of care, and who feel that they can use their skills, expertise and networks to enable the charity to develop.

In particular, we would like to hear from people who have personal experience of hearing loss and have one or more of the following skills and expertise: Marketing, PR, Finance, Income Generation, HR and Business entrepreneurship.

If you feel you have the above expertise and can commit the time, energy, skills and experience to support this well respected and popular charity then we would love to hear from you.

To find out more about joining the Board, please contact our Chief Executive, Aliona Derrett, on 07821 340717 or by emailing

Interested candidates should forward a current CV and a personal statement, explaining why they are interested in joining the Bord of Trustees and the expertise and skills they will be bringing to the organisation.